Room Service Attendant (Royal Caribbean Cruises, Ltd.)
Location: Miami
Posted on: October 16, 2024
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Job Description:
Royal Caribbean Cruises Ltd. is now searching for Room Service
Attendant. Our Room Service Attendants provide food and beverage
service to guests in their staterooms, various cafes, restaurants
and other food and beverage venues. Responsibilities and essential
duties include interacting with guests or fellow shipboard
employees and/or being in the presence of guest contact and crew
areas. The Room Service attendants follow our Gold Anchor Standards
when greeting guests, observe guest security and privacy
procedures, and ensure efficient and seamless delivery of all meals
to guests in their staterooms.
Essential Duties and Responsibilities:
* Ensures efficient and seamless service delivery of all meals to
guests in their staterooms.
* Learns and uses appropriate food and wine terminology and
pronunciation, to enhance the guest?s dining experience. Becomes
familiar with menu descriptions and wine lists in order to discuss
items appropriately with guests.
* Obtains linen, silverware, glassware, and china to set stateroom
service trays.
* Arranges settings on stateroom service trays.
* Greets guests appropriately when delivering room service order,
per Gold Anchor Standards. Observes all established security and
guest privacy procedures when delivering to staterooms.
* Presents both food and beverage to guests; suggests menu courses,
appropriate wines, and answers questions regarding menu and wine
selections, per Gold Anchor Standards. Makes recommendations to
entice guests while meeting management goals to reduce particular
inventory stock.
* Relays order to galley as required and serves courses from galley
and beverages from various locations.
* Garnishes and decorates dishes as required prior to serving.
* Enters food and beverage orders in the point-of-sale system.
* Observes guests to anticipate their needs and responds to any
additional requests.
* Take ownership of maintenance in Guest Corridors when
appropriate.
* Maintains cleanliness and appearance of their working area in
accordance with all USPH and company standards.
* Attends meetings, training activities, courses and all other
work-related activities as required.
* Performs related duties as required. Shipboard employees will be
required to perform any other job-related duties assigned by their
supervisor or management.
Keywords: , Miramar , Room Service Attendant (Royal Caribbean Cruises, Ltd.), Other , Miami, Florida
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