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Bilingual Call Center Agent

Company: VirtualVocations
Location: Fort Lauderdale
Posted on: November 1, 2024

Job Description:

A company is looking for a Bilingual Call Center Agent to provide high-level customer service solutions remotely.



Key Responsibilities

Manage large amounts of inbound calls and assess customer needs
Provide accurate information using the appropriate tools and follow up on customer complaints
Maintain records of customer interactions and ensure adherence to company policies


Required Qualifications

Proven experience in customer support or client service
Ability to multitask and manage time effectively
Must be computer literate with familiarity in Windows and Microsoft Office
Must be bilingual in Spanish and English
Flexibility with scheduling and work hours

Keywords: VirtualVocations, Miramar , Bilingual Call Center Agent, Other , Fort Lauderdale, Florida

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