HVAC Service Manager
Company: Johnson Controls
Location: Miramar
Posted on: October 7, 2024
Job Description:
Build your best future with the Johnson Controls team - -As a
global leader in smart, healthy, and sustainable buildings, our
mission is to reimagine the performance of buildings to serve
people, places, and the planet.--- Join a winning team that enables
you to build your best future! Our teams are uniquely positioned to
support a multitude of industries across the globe. You will have
the opportunity to develop yourself through meaningful work
projects and learning opportunities. We strive to provide our
employees with an experience, focused on supporting their physical,
financial, and emotional wellbeing. Become a member of the Johnson
Controls family and thrive in an empowering company culture where
your voice and ideas will be heard - your next great opportunity is
just a few clicks away! - -What we offer: -
- Competitive salary -
- Paid vacation/holidays/sick time -
- Comprehensive benefits package including 401K, medical, dental,
and vision care -
- On the job/cross training opportunities -
- Encouraging and collaborative team environment -
- Dedication to safety through our Zero Harm policy - ----What
you will do--- ---- -Responsible for Service customer account
leadership, including Labor and Material growth and execution of
the Service business, for the team's customer base. Drives
profitability and productivity of the team. Manages customer
relationship development and satisfaction. Responsible for employee
development and retention and for safety program compliance.------
---- -How you will do it--- -
- Sets and monitors goals for customer account gross margin
delivery and profitability, including Planned Services Agreements
and Labor & Materials (L&M) work.------ -
- Drives L&M growth through Technicians and Team Leads.------
-
- Leads the execution efforts of assigned Service business to
include warranty-related customer issues.--- -
- Responsible for procuring and mainlining fleet and tools
inventory.--- -
- Ensures consistency of delivery systems through supervision and
audits of Technicians, Customer Service Agent and others who are
part of the service delivery process.--- -
- Reviews and approves all L&M quotations.--- -
- Responsible for budgeting, forecasting, accounts
payables/receivables.--- -
- Responsible for maintaining appropriate staffing levels to
accommodate existing and new business needs, hiring, training and
transitioning new employees as well as the day-to-day performance
of the service team, conducts formal performance reviews, and all
related issues.--- -
- Responsible for safety performance and program compliance.---
---- -What we look for--- ----Required--- -
- Technical school training or equivalent experience in the HVAC
or building controls industry.--- -
- Three or more years of management experience in a similar
service deliverable environment.--- -
- Strong ability to prioritize work activities for the team,
scheduling, and lead a diverse team.--- -
Keywords: Johnson Controls, Miramar , HVAC Service Manager, Professions , Miramar, Florida
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